Terms and Conditions

 

 

 

Welcome to Zarvis London Limited. Zarvis London Ltd. and its affiliates provide access to the Zarvis London website (the "website") and sell our products to you subject to the conditions set out on this page.

Please read these conditions carefully before using the website. By using the website, you signify your agreement to be bound by these conditions.

Please also review our Privacy Policy, which forms a part of these Terms and Conditions and governs your visit to the Site, so that you may understand our privacy practices.

1. Your Account

If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner. Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering.

Zarvis London reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

2. Online Orders

When you order online you will be helped through the process by simple instructions on the Site. You may review your order and confirm or correct it prior to finally placing your order. You place your order request for goods from the Zarvis London website by clicking on the Submit button at the end of the online order process. When you have placed your order we will send you an email acknowledgement providing you with the details and value of your order, which has been debited to your credit/debit card. We may not accept your order if we suspect fraudulent activity or violation of our Terms and Conditions (including our Privacy Policy). If for some reason we are unable to fulfill your order, we will contact you by email or telephone. 

3. Payment

You may pay using credit/debit card, you confirm that the credit or debit card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses or does not, for any reason, authorise payment to us, whether in advance or subsequent to a payment, we will not be liable for any delay or non-delivery. 

4. Delivery

We will deliver the goods following the delivery option selected by you during the order process. Any delivery timescales quoted to you are indicative only. If some of our stock is unavailable when you place your order we will send you the rest of the order when it is available. We do not accept any liability for delayed delivery caused by any third party. 

5. Pricing and Availability

We list availability information for products sold by us on the website, including on each product information page. The prices indicated for products available via the Site are all inclusive of VAT (where applicable) at the current rates and are exclusive of delivery charges. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that, they are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by email if any products you order turn out to be unavailable.

6. Products

We will do our best to ensure that all information, descriptions, photographs and prices of products appearing on the Site are correct at the time when the relevant information was entered onto the system. Though we aim to keep the Site as up to date as possible, the information including product descriptions appearing on this Site may not always reflect the product exactly at the moment you place an order. Please note that all products and services available on the Site are for personal use only. You may not sell or resell any of the products or services. 

We reserve the right to cancel or reduce the quantity of any orders that we believe may result in the violation of our Terms and Conditions.

7. Returns

Please review our Returns Policy which applies to products purchased from us on our website.

8. Customs

When ordering goods from Zarvis London for delivery outside the United Kingdom the recipient may be subject to import duties and taxes. Any charges for duty, taxes and customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact the local customs office for further information. Additionally, please note that when ordering from Zarvis London, the recipient is considered the importer of record and must comply with all laws and regulations of the country in which the goods are received. 

Your privacy is important to us and we know that you care about how information about your order is used and shared. Please be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

9. Trademark

ZARVIS LONDON and other marks indicated on our website are trademarks or registered trademarks of Zarvis London Limited or its subsidiaries in the European Union, the United States and/or other jurisdictions. Zarvis London's graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of Zarvis London. All other trademarks not owned by Zarvis London that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Zarvis London. Zarvis London's trademarks and trade dress may not be used in connection with any product or service that is not Zarvis London's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Zarvis London.

10. Copyright and Database Rights

All content included on the website, such as text, graphics, logos, button icons, images and software, is the property of Zarvis London Limited or its subsidiaries, its affiliates or its content suppliers and is protected by United Kingdom and international copyright and database right laws. The compilation of all content on this website is the exclusive property of Zarvis London and its affiliates and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of Zarvis London, our affiliates or our software suppliers and is protected by United Kingdom and international copyright laws. You may not systematically extract and/or re-utilise parts of the contents of the website without Zarvis London's express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (either once or many times) for re-utilisation of any substantial parts of this website, without Zarvis London's express written consent. You also may not create and/or publish your own database that features substantial (e.g. our prices and product listings) parts of this website without Zarvis London's express written consent. Zarvis London and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us at customerservice@zarvislondon.com.

11. Press Articles

Zarvis London does not accept any responsibility whatsoever for any celebrity endorsements in the Press articles displayed on this website. All articles have been reproduced here as they were originally printed and written by the original publisher. Any false claims or endorsements are the responsibility of the original publisher. 

12. Indemnification and Disputes

You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable attorneys' fees, resulting from any third party claim, action, or demand resulting from your use of the Site. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys' fees, resulting from any action you take that imposes an unreasonable burden or load on our infrastructure. Your use of this Website and any purchase by you of any goods from Zarvis London Limited shall be governed by English law and the parties hereto submit to the exclusive jurisdiction of the English courts. 

General

You acknowledge and agree that these Terms and Conditions, which include our Privacy Policy, constitute the complete and exclusive agreement between us concerning your use of or purchases on the Site, and supersede and govern all prior proposals, agreements, or other communications. We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the Site.

We have taken great measures to ensure that your visit to Zarvis London Limited's website is an excellent one and that your privacy is constantly respected. If you have any questions, comments, or concerns about our privacy practices, please contact us by email at customerservice@zarvislondon.com.